What sizes are your polishes?
Items that are available in mini sizes (5.5 ml) will give you the size option when you add to cart. If there is no option to choose between polish sizes when you add the item to the cart, then you are buying a full sized (15 ml) polish.
What is your typical turn around time for orders?
We try to mail your product as quickly as possible. Almost all orders are shipped on the same day, or the next business day. Some orders may require mixing of an out of stock polish, and for that reason our official turn around time is 3 business days (though this is extremely unlikely). In the event of a delay greater than 3 days time, we will contact you ASAP to let you know what is going on, and to give you the option to cancel your order. Please feel free to contact us if you have questions about your order. Preorder items have extended turn around times - please see the product listing for estimated shipping dates for preorder items.
Why did I get raffle tickets with my order?
Don't throw them away - those tickets are going to be worth at least 30 chances to win over the next year! Join our Nail Hoot Fan Group on Facebook to learn how to play. Hurry up, because if you're not a member you can't win! Join Here: https://www.facebook.com/groups/NailHootFanGroup
What are the Butterfly/Bow Rings I Received with my Order?
These are swatch rings. Paint them with nail polish to match the bottle. You can even apply top coat. When you are finished, attach the rings to the cap and display your adorable Nail Hoot collection.
What does 5-Free mean?
This means the polishes do not contain the following 5 ingredients:
What ingredients are in Nail Hoot polishes?
All Polishes DO Contain:
Nitrocellulose, Ethyl Acetate, Butyl Acetate, Isopropyl Alcohol, Ethyl Alcohol, Triphenyl Phosphate
Additionally, Polishes MAY Contain:
Heptane, N Butyl Acetate, Acrylates Copolymer, Ethanol, Propylene Glycol Methyl Ether, FD&C Lakes, D&C Lakes, Tin Oxide, Iron Oxides, Titanium Dioxide, Ultramarines, Micas, Synthetic Flourphogopite, Magnesium Myristate, Magnesium Fluoride Coated Aluminum Mixture (Spectraflair - for holographic polishes), Glitters
If you have a question regarding if a particular polish has a "may contain" ingredient, please contact us personally and we will let you know. Please know that we do NOT use Arminex base for our polish.
How are the polishes created?
Every color is created through a careful process. It starts with a small prototype (less than half an ounce) of 5-free nail polish base. I add various color pigments, glitters, and special effect pigments (such as holographic) until I achieve a color and formula I love. I carefully weigh and record every element of the prototype. After the prototype passes the testing phase, I scale the recipe to produce 12-18 bottles of polish at one time. To mix a batch of polish, I carefully weigh out all the components into a 16-32 ounce paint cup and mix them together. After the polish is created, they are hand poured into individual nail polish bottles. I then hand label each bottle with a Nail Hoot front label, and a top label with the color name. Polishes are then ready to go to their forever homes.
Do variations in the polish occur?
Each recipe is crafted as precisely as possible to help prevent product variations. Each batch is handmade, so it is possible that a slight variation could occur. Sometimes, the batch materials we order from a vendor will have variations between orders that slightly affect the outcome of the final product. We do regularly check new batches of polish against the initial batch to ensure they are as consistent as possible.
How well does Nail Hoot polish wear?
As the owner and creator at Nail Hoot, I have tested and worn each and every one of these lovely polishes, and I can tell you that I easily get 4-5 days without any wear. For best results with any polish brand, ensure nails are clean before painting, always wear a base coat and a top coat to help increase the longevity of your manicure, and clean up any polish that lands in the cuticle area.
What is Shipping Saver?
Domestic packages that weigh 16 or more ounces must be sent via Priority Mail. This means shipping often costs between $7.00 and $8.75 for these packages. We've decided to offset the high price of priority shipping and offer you a rate of just $4.99.
Will temperature fluctuations (due to mailing) affect my polish order?
Please remember to always let your nail polish come to room temperature before attempting to remove the cap from the bottle. In extreme temperature situations, it is best to let the bottle sit 24 hours before you first open it. Please do not put your polishes in the refrigerator or oven/microwave to speed the heating or cooling process, instead let the bottle sit in the open and reach room temperature naturally. Opening the polish before the temperature has settled could cause the bottle to break (or worse, explode!) and can also cause adverse changes to the polish formula.
How are international orders packaged and shipped?
All international shipments are sent in boxes. For this reason, the price might be higher than some other makers offer. While some ship in bubble mailers or envelopes and use a "letter/envelope" rate, we do not do this. We feel that boxes are the best way to protect your package as it makes it way to its destination. International packages are always insured. We never profit from international shipping, instead we usually absorb a small amount of the shipping costs.
Where are you Located?
We have a home-based business near St. Louis, Missouri. You may contact us via email contact (@) nailhoot (.com), or at the following address:
Nail Hoot, LLC
5525 Eagles Vw
House Springs, MO 63051